Phone scams are becoming more common every day. Scammers are getting smarter, and they can trick even the most careful people. At Central National Bank, we want to help you protect your money and personal information.
One of the most important rules to remember is: “If you didn’t initiate it, don’t trust it.”
That means if someone calls you, texts you, or sends you an email—and you didn’t start the conversation—be very careful. It could be a scam.
What Do Phone Scams Look Like?
Scammers often pretend to be someone you trust. They might say they’re from your bank, a government agency, or even a family member in trouble. Here are a few things they might do:
- Ask you to confirm your bank account or credit card number.
- Say there’s a problem with your account or taxes.
- Try to scare you into sending money right away.
- Ask you to click on a link in a text or email.
They may sound friendly, polite, or even urgent and demanding. They might even know your name or other personal information. But no matter how real it seems, never give out private info to someone who contacted you first.
What You Should Do
If you get a message or call that feels suspicious, here are some smart steps:
- Hang up or don’t respond. You’re not being rude—you’re being safe.
- Call back using a number you know is real. For example, call the number on the back of your bank card or visit the official website.
- Don’t click links or download anything from texts or emails you weren’t expecting.
- Talk to someone you trust. If you’re not sure, ask a friend, family member, or come into your local branch.
We Will Never Ask for Sensitive Info
Central National Bank will never call, text, or email you to ask for your full account number, PIN, password, or Social Security number. If someone is asking for this, it’s a scam.
Keep This Rule in Mind
“If you didn’t initiate it, don’t trust it.”
That one simple sentence can help protect your money and your identity.
Your safety matters to us. If you ever feel unsure about a message or phone call, contact us right away. We’re here to help you stay safe.
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